SEA Products

610 761 7340

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SEA Products Online    

 345 Lester Road, Springfield, PA 19064

 Hours: 8:30 - 5:00 EST

 Phone: 610-761-7340  

 Fax : 610-544-9992

 E-Mail : scottallen@erols.com

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FAQ's (Frequently Asked Questions)

bullet Company Information
bullet Privacy Statement
bullet General Shipping
bullet Sales Tax
bullet What if I want to Return a Product?
bullet Do you sell current products?
bullet How much will shipping cost?
bullet Do you ship International?
bullet Can I pay with a personal check?
bullet When will my credit card be charged?
bullet When should I expect delivery?
bullet What about overnight delivery?
bullet What if I need warranty service?
bullet How safe is my credit card information?

Company Information: SEA Products has been in business for over 25 year selling to our customers locally and online.  We are a family run business and treat each of our customers like family.  We pride ourselves on our customer service and product knowledge.   If you would like more information about us, please email us at scottallen@erols.com or 610 761 7340.

Privacy Statement:

SEA Products has always been committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. We have established Privacy Principles to govern our use of customer information.

SEA Products does not sell, share or distribute Customer Information to any third party organization.

Accountability

SEA Products is responsible for maintaining and protecting customer information under its control.

Identifying Purposes

The purposes for which customer information is collected shall be identified before or at the time the information is collected.

Consent

The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law.

Limiting Collection

The customer information collected must be limited to those details necessary for the purposes identified by SEA Products Information must be collected by fair and lawful means.

Limiting Use, Disclosure and Retention

Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.

Accuracy

Customer information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Safeguarding Customer Information

Customer information must be protected by security safeguards that are appropriate to the sensitivity level of the information.

Openness

SEA Products is required to make information available to customers concerning the policies and practices that apply to the management of their information.

Customer Access

Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.

Handling Customer Complaints and Suggestions

Customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at SEA Products.

 

General Shipping

·         Most orders are shipped within a couple of days.  Larger dryers may need 10 day to ship depending on availability.

·        Smaller Dryers ship via. UPS while the larger dryers ship via. currier.

      

Sales Tax:  We are required to charge sales tax on all orders shipped to addresses only in Pennsylvania, US.


What if I want to return a product?

We charge a 10% Restocking Fees As long as the item is returned in NEW condition.

Your Satisfaction is our top priority! We understand that sometimes you just aren't happy with something you purchase; you can return any item for any reason for a refund within 30 days of receipt. Returns must be in salable condition, with ALL original materials and packing and require a Return Authorization Number.  You are responsible for return shipping and any shipping charges are not refundable except in the case of defective merchandise. (Please note...we do NOT resell returned merchandise here on our web site). Contact us for a RMA # at 610 761 7340

Do you sell current products?

The products we sell are always the newest models and latest updates. We update our site with the latest products as they become available from the manufacturer.

How much will shipping cost?

Shipping costs are based on the costs charged to us by the manufacturer (shipping & handling) to deliver the product directly to you from their warehouse.

You will see the shipping charge and total before being asked for credit card information. You then have the option of completing your order or canceling it. If there is any additional charges you will be notified and approve of any additional charges before an item is shipped.

Do you ship International?

Yes, we ship to Canada for an additional charge. 

Can I pay with a personal check?

Yes! Just call us at 610- 761 7340 to get a quote for the cost of the order. All checks should be made out to SEA Products and must arrive within 1 week of your order date. Keep in mind that checks take 7-10 days to clear and your order will not ship until the check clears.

When will my credit card be charged?

It is SEA Products policy NOT to charge you for your order until the product ships.

When should I expect delivery?

The 4 pair usually ship within 3 business days and other units usually ship within 10-14 days.  These items ship from the warehouse so they may ship sooner if stock is available.

What about overnight delivery?

If the product is available 2nd and/or 3rd day delivery is available.  . You must contact us at 619 761 7340 or 610 544 991 for overnight shipping.

What if I need warranty service?

All of our suppliers hold to the strictest standards of quality control, and all of our products are fully warranted by the manufacturer. If by chance you receive a defective product, the manufacturer's warranty information and service address will be clearly marked on or in the package you receive. If your product is damaged in shipping, the issue can quickly be resolved by notifying UPS. If you ever have questions not answered by the manufacturer or by UPS, please contact us at scottallen@erols.com.

How safe is my credit card information?

When you buy from us, your credit card purchase is processed in real time by secure eCommerce servers.   Your card couldn't be safer!

 

Benefits:

bulletLifetime Warrantee
bulletSki boot dryers allow skiers can quickly dry ski boots and gloves 
bulletSkaters will always have dry skates and gloves using a ski boot dryer
bulletAthletes can have dry odor free sneakers or cleats after using a ski boot dryer
bulletSki boot dryers allow outdoor workers can go to work with dry warm boots every day
bulletDry, moist free boots and gloves are warmer and will keep you warmer longer

Facts:

bullet

Feet and Hands have the highest number of sweat glands per square inch

bullet

Moisture breeds fungus and bacteria that create odor and disease

bullet

Moist garments are up to 25 times colder than dry garments

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Because boots, shoes and gloves are closed end garments, they do not dry well without the aid of dryers

 

Boot Dryer Facts:

·         Chinook boot dryers are the choice of so many people like coaches, athletes, skaters, workers, skiers, etc. Simply put, dry feet and hands = warm feet and hands.

·         Chinook boot dryers are for kids who ski, play in the snow, jump in puddles, etc. Wet boots get cold and damp from moisture buildup. By using a boot dryer and removing the moisture, your feet will feel warm and dry.

·         Work boots build up moisture fast, usually from sweat inside the boot or working in a wet environment. Boot dryers will eliminate the moisture so your feet feel comfortable again. A dry shoe will keep your feet in good condition and always ready for the next day.

·         Chinook boot dryers are for anyone who works outdoors like construction workers, department of transportation workers, farmers, builders, policemen, fireman, flagmen etc. Wet boots get cold and damp from moisture buildup. By using a boot dryer and removing the moisture, your feet will feel warm and dry.

·         Chinook boot dryers are for athletes who play soccer, football, baseball, lacrosse, etc. Wet boots get cold and damp from moisture buildup. By using a boot dryer and removing the moisture, your feet will feel warm and dry.

·         Cold hands and feet are a common problem. When your body senses a loss of heat it compensates by slowing circulation to the extremities. This problem is compounded in wet conditions causing extremities to feel 25 times colder than when they're dry.

·         Chinook boot dryers can help people of all ages. Some people are very active and perspire easily; some kids wear the same sneakers every day for months at a time. Athletes sweat and leave moisture in their shoes. Boot dryers simple remove the moisture, which removes the fungus that causes your shoes to smell. You're left with dry, warm, clean-smelling shoes and boots.

·         To prevent your shoes from smelling you must remove the moisture by wearing a pair of moisture absorbing insoles so when your feet sweat, the insoles will absorb the moisture.

·         Chinook boot dryers are for kids who play in the snow, jump in puddles, etc. Wet boots get cold and damp from moisture buildup. By using a boot dryer and removing the moisture, your feet will feel warm and dry.

·         Chinook boot dryers are for anyone who works outdoors like construction workers, department of transportation workers, farmers, builders, policemen, fireman, flagmen etc. Wet boots get cold and damp from moisture buildup. By using a boot dryer and removing the moisture, your feet will feel warm and dry.

·         To eliminate foot odor, practice good foot hygiene to keep bacteria levels at a minimum. Bathe your feet daily in lukewarm water, using a mild soap. Dry thoroughly.

·         Where does that smell come from? The smell comes from waste being produced from the bacteria eating our sweat. As the bacteria on our feet or underarms eat our sweat, they excrete waste that has a strong odor.

·         Athletic shoes build up moisture fast, usually from sweat inside the shoe or playing on the wet ground. Shoe dryers will eliminate the moisture so your feet feel comfortable again. A dry shoe will keep your feet in good condition and always ready for the next game.

·         Chinook boot dryers eliminate the built-up moisture in your shoes and boots can contribute to athlete's foot.

·         To prevent your shoes from smelling, you could wear footwear that can circulate air like (sandals or open toe shoes).

·         Chinook boot dryers eliminate foot odor, practice good foot hygiene to keep bacteria levels at a minimum, dust your feet frequently with a no medicated baby powder or foot powder. Applying antibacterial ointment also may help.

·         Chinook boot dryers can help people of all ages. Some people are very active and perspire easily; some kids wear the same sneakers every day for months at a time. Athletes sweat and leave moisture in their shoes. Boot dryers simple remove the moisture, which removes the fungus that causes your shoes to smell. You're left with dry, warm, clean-smelling shoes and boots.

·         Dry insulation conserves body-heat 25 times better than damp insulation.

·         Chinook boot dryers are for skaters, ice hockey skaters, figure skaters, speed skaters, roller blade skaters, etc. Wet boots get cold and damp from moisture buildup. By using a boot dryer and removing the moisture, your feet will feel warm and dry.

·         Where does that smell come from? The smell comes from waste being produced from the bacteria eating our sweat. As the bacteria on our feet or underarms eat our sweat, they excrete waste that has a strong odor.

·         Chinook boot dryers are for skaters like ice hockey skaters, figure skaters, speed skaters, roller blade skaters, etc. Wet boots get cold and damp from moisture buildup. By using a boot dryer and removing the moisture, your feet will feel warm and dry.

·         To reduce the amount of sweat that collects in your shoes, you should wear well-ventilated shoes instead of very constrictive shoes, such as boots.

·         Chinook boot dryers are for watermen like boaters, fishermen, captains, divers, ferry workers, etc. Wet boots get cold and damp from moisture buildup. By using a boot dryer and removing the moisture, your feet will feel warm and dry.